{"id":2433,"date":"2022-10-20T13:11:50","date_gmt":"2022-10-20T13:11:50","guid":{"rendered":"https:\/\/www.nordnet.ee\/privacy-policy\/"},"modified":"2023-10-02T14:58:45","modified_gmt":"2023-10-02T11:58:45","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.nordnet.ee\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2433\" class=\"elementor elementor-2433\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a0776ea elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"5a0776ea\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-88f9caa\" data-id=\"88f9caa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51d49ed2 elementor-widget elementor-widget-text-editor\" data-id=\"51d49ed2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-39ce1c26\" data-id=\"39ce1c26\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f7a5a69 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"6f7a5a69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"740\" height=\"503\" src=\"https:\/\/www.nordnet.ee\/wp-content\/uploads\/2022\/10\/Nordnet_illustration_autojuht-1.png\" class=\"attachment-large size-large wp-image-2271\" alt=\"\" srcset=\"https:\/\/www.nordnet.ee\/wp-content\/uploads\/2022\/10\/Nordnet_illustration_autojuht-1.png 740w, https:\/\/www.nordnet.ee\/wp-content\/uploads\/2022\/10\/Nordnet_illustration_autojuht-1-300x204.png 300w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ac6ca6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ac6ca6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3bc4dc1\" data-id=\"3bc4dc1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a6cfb7 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"3a6cfb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-6121\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-6121\" aria-expanded=\"false\">Part 1<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-6122\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-6122\" aria-expanded=\"false\">Part 2<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-6123\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-6123\" aria-expanded=\"false\">Part 3<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-6121\" aria-expanded=\"false\">Part 1<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6121\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-6121\" tabindex=\"0\" hidden=\"false\"><div>\n<div><strong>1. General terms and conditions of reception of goods:<\/strong><\/div>\n<ul>\n<li>Reception of goods is subject to the existence of Product Cards in the information system of the SERVICE PROVIDER, which have been sent at least 24 hours before the arrival of the goods using the form provided by the SERVICE PROVIDER.<\/li>\n<li>The SERVICE PROVIDER will make changes to the data of the Product Cards by no later than within 24 hours after receiving the corresponding notification from the CLIENT.<\/li>\n<li>Kauba saabumise detailne teatis, Vastuv\u00f5tukorraldus, tuleb saata tarne-eelsel p\u00e4eval hiljemalt 16:00 l\u00e4bi TEENUSE OSUTAJA veebikeskkonna net.nordnet.ee v\u00f5i muud elektroonilist andmesidekanalit pidi (Edisoft vms).<\/li>\n<li>In the absence of an acceptance request and\/or other accompanying documents, or in the case of non-compliance of the goods with the legislation, the goods will not be unloaded by the SERVICE PROVIDER.<\/li>\n<li>Saabunud kaubale tellimuste vastuv\u00f5tmise v\u00f5imaldab TEENUSE PAKKUJA j\u00e4rgmise t\u00f6\u00f6p\u00e4eva jooksul juhul, kui kaubaks ei ole erikaalu kaup v\u00f5i kaup ei vaja \u00fcmbert\u00f5stmist selliselt, et vastu v\u00f5ttes oleks \u00fcks kaubaartikkel \u00fche kaubaaluse kohta.<\/li>\n<li>Erandkorras v\u00f5imaldab TEENUSE PAKKUJA tellimuste vastuv\u00f5tu kauba saabumise p\u00e4eval, kui TEENUSE PAKKUJA muude tegevuste maht seda v\u00f5imaldab ja KLIENT on sellest oma kliendihaldurit aegsasti teavitanud (kiirvastuv\u00f5tt).<\/li>\n<li>Also, the arrived goods must comply with the specified temperature, the core temperature of frozen goods must be at least -18\u00b0C at the time of their reception, while the core temperature of chilled goods must be between 0&#8230;+6\u00b0C. In the event of temperature non-compliance, the SERVICE PROVIDER has the right to refuse to accept the goods.<\/li>\n<li>Goods arriving on plastic pallets will be transferred by the SERVICE PROVIDER to a wooden pallet according to the price list (pallet price + rearrangement \/ additional lifting).<\/li>\n<li>The SERVICE PROVIDER will send the CLIENT an electronic receipt of the goods after completion of the reception process and entry into the information system.<\/li>\n<\/ul>\n<\/div>\n<div><strong>2. General terms and conditions of ordering, dispatch and transport of goods:<\/strong><\/div>\n<ul>\n<li>TEENUSE OSUTAJA v\u00f5tab kauba ja Elektroonsed tellimused vastu igal t\u00f6\u00f6p\u00e4eval 8.30-16.00 ning tarnib kaubad eelnevalt saabunud Elektroonse tellimuse alusel vastavalt kokkulepitud Veograafikule. Riigip\u00fcha eelsel p\u00e4eval l\u00e4htutakse Eesti Vabariigis kehtivast seadusest v\u00f5i eelnevalt TEENUSE OSUTAJA poolt saadetud teatisest. <\/li>\n<li>Acceptance of goods orders (if the goods are to be taken to a delivery point using the SERVICE PROVIDER\u2019s transport) is subject to the existence of the detailed information about the delivery points in the information system of the SERVICE PROVIDER, which have been sent at least 24 hours before the issuing of the goods using the form provided by the SERVICE PROVIDER.<\/li>\n<li>Orders for the goods to be delivered in accordance with the Transport Schedule or with collection must be submitted electronically by no later than 16:00 on the business day preceding the delivery day. <\/li>\n<li>Kauba tellimise tingimused Veograafiku-v\u00e4liseks tarneks tuleb eelnevalt koosk\u00f5lastada TEENUSE OSUTAJAGA ning seej\u00e4rel esitada elektroonselt tarnele eelneval t\u00f6\u00f6p\u00e4eval hiljemalt kl 15:00ks, juhul kui kaup toimetatakse tarnepunkti TEENUSE OSUTAJA transpordiga. Veograafikus mitte fikseeritud tarnekohtadele kehtestatakse erihind KLIENDIGA kokkuleppel. <\/li>\n<li>The SERVICE PROVIDER delivers the goods between 8:00 and 18:00, whereby the SERVICE PROVIDER is subject to the restrictions set by the Tallinn City Government for deliveries of goods in the Old Town of Tallinn.<\/li>\n<li>In the case of the Cross Docking (CD) service, the goods (in the case of a crate-based service, the crates) arriving at the SERVICE PROVIDER\u2019s warehouse must be as follows:\n<ul>\n<li>with destination labelling and accompanied by delivery notes; <\/li>\n<li>the pallets must be stacked with only one client\u2019s goods and they cannot be distributed across different pallets;<\/li>\n<li>saabuma lattu hiljemalt kl 18:00 tarne-eelsel p\u00e4eval.<\/li>\n<\/ul>\n<\/li>\n<li>Tallinna piirkonna II ringi maksimaalne kauba kaal v\u00f5ib olla 150 kg. Suurema kaalu puhul lepitakse KLIENDIGA kokku eritasu. <\/li>\n<li>Unless otherwise agreed with the CLIENT, the goods are issued on the FEFO (First Expiry First Out) basis.<\/li>\n<li>Kauba \u00fcleandmine toimub eelistatult elektroonse kinnitusega (allkirjastatud dokumentide arhiveerimine Avadoci pilvearhiivi). Paberdokumentidega \u00fcleandmisel on TEENUSE OSUTAJAL \u00f5igus rakendada lisatasusid. <\/li>\n<li>Tarnepunktides kehtivad kauba \u00fcleandmisel j\u00e4rgmised tingimused. Loetletud tingimuste mitte t\u00e4itmisel on TEENUSE OSUTAJAL \u00f5igus rakendada lisatasusid.\n<ul>\n<li>the goods unloading and inspection time is limited to a maximum of 15 minutes for pallet handovers and 5 minutes for crate handovers; <\/li>\n<li>for pallet handovers, the vehicle must have access to the loading bridge;<\/li>\n<li>for crate handovers, it must be possible to park the vehicle within a maximum radius of 10 metres from the reception point;<\/li>\n<li>when moving the goods on a trolley, it must be possible to bring the goods in via a ramp;<\/li>\n<li>when taking the goods to higher floors, it must be possible to use a lift.<\/li>\n<\/ul>\n<\/li>\n<li>Kui kaup antakse \u00fcle vedajale, mis ei ole TEENUSE OSUTAJA poolt ekspedeeritud, l\u00e4heb kauba materiaalne vastutus \u00fcle hetkest, kui kaup on vedaja veovahendile laetud. K\u00f5ik mittevastavused (mittevastav temperatuur, kaup katki jms.) peavad olema fikseeritud TEENUSE OSUTAJA laos enne veovahendile laadimist. <\/li>\n<li>Frozen food must be stored at a temperature of -18\u00b0C or lower throughout the storage period.<\/li>\n<li>When in transit, the temperature of frozen food may rise by up to 3\u00b0C for short periods.<\/li>\n<li>Kaubad peavad olema pakendatud transpordipakendisse. Kaupade transpordil ilma transpordipakendita sellise riknemise eest, mis oleks olnud \u00e4rahoitav transpordipakendit kasutades, TEENUSE OSUTAJA ei vastuta.  <\/li>\n<\/ul>\n<div><strong>3. Other general terms and conditions:<\/strong><\/div>\n<ul>\n<li>Services not included in the price quote will be charged on an hourly basis or as agreed separately by the parties.<\/li>\n<li>TEENUSE PAKKUJA korrigeerib transpordi hindu iga kuu vastavalt k\u00fctuse hinnalisa koefitsiendile. Hinnalisa arvutatakse l\u00e4htudes Olerex AS hulgim\u00fc\u00fcgihinnast <\/li>\n<li>Prices for services at weekends and on public holidays are agreed separately.<\/li>\n<li>Hinnapakkumus sisaldab inventuuri \u00fcks kord aastas, lisainventuurid lepitakse kokku eraldi. Tootep\u00f5hised laosaldode jooksvad parandused ehk puuduj\u00e4\u00e4gid ja \u00fclej\u00e4\u00e4gid korrigeeritakse laos jooksvalt vastavalt vajadusele ja tasaarveldatakse POOLTE vahel. <\/li>\n<li>The SERVICE PROVIDER will allow the CLIENT access to the goods on the warehouse premises only in exceptional cases, subject to an agreement with the SERVICE PROVIDER, in order to ensure the smooth running of warehouse processes and the safety of persons involved.<\/li>\n<li>Single-use pallets (light wooden pallets) and other single-use items will not be returned by the SERVICE PROVIDER.<\/li>\n<li>The return percentage for original pallets (EUR and FIN) is 90%.<\/li>\n<li>Storage of the CLIENT\u2019s goods takes place in Passive slots, their picking in Active slots.<\/li>\n<li>TEENUSE OSUTAJA m\u00e4\u00e4rab KLIENDI kaubale Aktiivkoha vastavalt aluse t\u00fc\u00fcbile ja k\u00f5rgusele. Aktiivkohta ei sulgeta automaatselt, kui kaubal puudub ajutiselt laoseis ehk aktiivkoha broneering j\u00e4\u00e4b KLIENDI nimele kehtima. Aktiivkoha eest tasub KLIENT TEENUSE OSUTAJALE vastavalt hinnakirjale, kuni KLIENT teavitab TEENUSE OSUTAJAT Aktiivkoha sulgemisest.   <\/li>\n<li>Unless otherwise agreed in the CONTRACT, the SERVICE PROVIDER will be allowed a maximum coefficient of 0.50% of the number of picked rows for picking errors.<\/li>\n<li>Unless otherwise agreed in the CONTRACT, the Reliability of Delivery Rate will be at least 96% of the Electronic Orders sent by the CLIENT on time.<\/li>\n<li>The liability of the SERVICE PROVIDER for exceeding the transport time is limited to three times the amount of the transport charge.<\/li>\n<li>The SERVICE PROVIDER has the right to record and analyse phone calls made by the CLIENT for the purpose of improving customer service and handling claims.<\/li>\n<li>TEENUSE OSUTAJA vastutab kokkulepitud temperatuuri hoidmise eest hoiuruumis (laos v\u00f5i transpordil), mitte kauba enda temperatuuri eest.<\/li>\n<li>V\u00e4\u00e4ramatu j\u00f5ud (force majeure \u2013 nt tulekahju, lumetorm, uputus, vmt) asjaolude esinemisel on TEENUSE OSUTAJAL \u00f5igus m\u00f5istliku aja jooksul probleem lahendada sanktsioonide rakendamiseta koost\u00f6\u00f6s KLIENDIGA. TEENUSE OSUTAJA on kohustatud koheselt klienti informeerima selliste asjaolude ilmnemisel. <\/li>\n<li>Unless otherwise agreed by the Parties, they will be governed by the General Terms and Conditions of the Estonian Logistics and Freight Forwarding Association (ELEA), the ELEA General Terms and Conditions for Road Freight Transport and the ELEA General Terms and Conditions for Storage (http:\/\/www.elea.ee).<\/li>\n<li>Tasu maksmine toimub TEENUSE OSUTAJA poolt esitatava arve alusel vastavalt kokkulepitud maksetingimustele. Kui LEPINGUS ei ole kokkulepitud teisiti, siis tasub KLIENT TEENUSE OSUTAJALE m\u00f6\u00f6dunud kalendrikuu jooksul osutatud teenuste eest j\u00e4rgneva kuu 7 kuup\u00e4evaks. T\u00e4htaegselt tasumata summalt tasub KLIENT viivist 0,15% p\u00e4evas.  <\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-6122\" aria-expanded=\"false\">Part 2<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6122\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-6122\" tabindex=\"0\" hidden=\"hidden\"><div>\n<div><strong>1. General terms and conditions of reception of goods:<\/strong><\/div>\n<ul>\n<li>Reception of goods is subject to the existence of Product Cards in the information system of the SERVICE PROVIDER, which have been sent at least 24 hours before the arrival of the goods using the form provided by the SERVICE PROVIDER.<\/li>\n<li>The SERVICE PROVIDER will make changes to the data of the Product Cards by no later than within 24 hours after receiving the corresponding notification from the CLIENT.<\/li>\n<li>Kauba saabumise detailne teatis, Vastuv\u00f5tukorraldus, tuleb saata tarne-eelsel p\u00e4eval hiljemalt 16:00 l\u00e4bi TEENUSE OSUTAJA veebikeskkonna net.nordnet.ee v\u00f5i muud elektroonilist andmesidekanalit pidi (Edisoft vms).<\/li>\n<li>In the absence of an acceptance request and\/or other accompanying documents, or in the case of non-compliance of the goods with the legislation, the goods will not be unloaded by the SERVICE PROVIDER.<\/li>\n<li>Saabunud kaubale tellimuste vastuv\u00f5tmise v\u00f5imaldab TEENUSE PAKKUJA j\u00e4rgmise t\u00f6\u00f6p\u00e4eva jooksul juhul, kui kaubaks ei ole erikaalu kaup v\u00f5i kaup ei vaja \u00fcmbert\u00f5stmist selliselt, et vastu v\u00f5ttes oleks \u00fcks kaubaartikkel \u00fche kaubaaluse kohta.<\/li>\n<li>Erandkorras v\u00f5imaldab TEENUSE PAKKUJA tellimuste vastuv\u00f5tu kauba saabumise p\u00e4eval, kui TEENUSE PAKKUJA muude tegevuste maht seda v\u00f5imaldab ja KLIENT on sellest oma kliendihaldurit aegsasti teavitanud (kiirvastuv\u00f5tt).<\/li>\n<li>Also, the arrived goods must comply with the specified temperature, the core temperature of frozen goods must be at least -18\u00b0C at the time of their reception, while the core temperature of chilled goods must be between 0&#8230;+6\u00b0C. In the event of temperature non-compliance, the SERVICE PROVIDER has the right to refuse to accept the goods.<\/li>\n<li>Goods arriving on plastic pallets will be transferred by the SERVICE PROVIDER to a wooden pallet according to the price list (pallet price + rearrangement \/ additional lifting).<\/li>\n<li>The SERVICE PROVIDER will send the CLIENT an electronic receipt of the goods after completion of the reception process and entry into the information system.<\/li>\n<\/ul>\n<\/div>\n<div><strong>2. General terms and conditions of ordering, dispatch and transport of goods:<\/strong><\/div>\n<ul>\n<li>TEENUSE OSUTAJA v\u00f5tab kauba ja Elektroonsed tellimused vastu igal t\u00f6\u00f6p\u00e4eval 8.30-16.00 ning tarnib kaubad eelnevalt saabunud Elektroonse tellimuse alusel vastavalt kokkulepitud Veograafikule. Riigip\u00fcha eelsel p\u00e4eval l\u00e4htutakse Eesti Vabariigis kehtivast seadusest v\u00f5i eelnevalt TEENUSE OSUTAJA poolt saadetud teatisest. <\/li>\n<li>Acceptance of goods orders (if the goods are to be taken to a delivery point using the SERVICE PROVIDER\u2019s transport) is subject to the existence of the detailed information about the delivery points in the information system of the SERVICE PROVIDER, which have been sent at least 24 hours before the issuing of the goods using the form provided by the SERVICE PROVIDER.<\/li>\n<li>Orders for the goods to be delivered in accordance with the Transport Schedule or with collection must be submitted electronically by no later than 16:00 on the business day preceding the delivery day. <\/li>\n<li>Kauba tellimise tingimused Veograafiku-v\u00e4liseks tarneks tuleb eelnevalt koosk\u00f5lastada TEENUSE OSUTAJAGA ning seej\u00e4rel esitada elektroonselt tarnele eelneval t\u00f6\u00f6p\u00e4eval hiljemalt kl 15:00ks, juhul kui kaup toimetatakse tarnepunkti TEENUSE OSUTAJA transpordiga. Veograafikus mitte fikseeritud tarnekohtadele kehtestatakse erihind KLIENDIGA kokkuleppel. <\/li>\n<li>The SERVICE PROVIDER delivers the goods between 8:00 and 18:00, whereby the SERVICE PROVIDER is subject to the restrictions set by the Tallinn City Government for deliveries of goods in the Old Town of Tallinn.<\/li>\n<li>In the case of the Cross Docking (CD) service, the goods (in the case of a crate-based service, the crates) arriving at the SERVICE PROVIDER\u2019s warehouse must be as follows:\n<ul>\n<li>with destination labelling and accompanied by delivery notes; <\/li>\n<li>the pallets must be stacked with only one client\u2019s goods and they cannot be distributed across different pallets;<\/li>\n<li>saabuma lattu hiljemalt kl 18:00 tarne-eelsel p\u00e4eval.<\/li>\n<\/ul>\n<\/li>\n<li>Tallinna piirkonna II ringi maksimaalne kauba kaal v\u00f5ib olla 150 kg. Suurema kaalu puhul lepitakse KLIENDIGA kokku eritasu. <\/li>\n<li>Unless otherwise agreed with the CLIENT, the goods are issued on the FEFO (First Expiry First Out) basis.<\/li>\n<li>Kauba \u00fcleandmine toimub eelistatult elektroonse kinnitusega (allkirjastatud dokumentide arhiveerimine Avadoci pilvearhiivi). Paberdokumentidega \u00fcleandmisel on TEENUSE OSUTAJAL \u00f5igus rakendada lisatasusid. <\/li>\n<li>Tarnepunktides kehtivad kauba \u00fcleandmisel j\u00e4rgmised tingimused. Loetletud tingimuste mitte t\u00e4itmisel on TEENUSE OSUTAJAL \u00f5igus rakendada lisatasusid.\n<ul>\n<li>the goods unloading and inspection time is limited to a maximum of 15 minutes for pallet handovers and 5 minutes for crate handovers; <\/li>\n<li>for pallet handovers, the vehicle must have access to the loading bridge;<\/li>\n<li>for crate handovers, it must be possible to park the vehicle within a maximum radius of 10 metres from the reception point;<\/li>\n<li>when moving the goods on a trolley, it must be possible to bring the goods in via a ramp;<\/li>\n<li>when taking the goods to higher floors, it must be possible to use a lift.<\/li>\n<\/ul>\n<\/li>\n<li>Kui kaup antakse \u00fcle vedajale, mis ei ole TEENUSE OSUTAJA poolt ekspedeeritud, l\u00e4heb kauba materiaalne vastutus \u00fcle hetkest, kui kaup on vedaja veovahendile laetud. K\u00f5ik mittevastavused (mittevastav temperatuur, kaup katki jms.) peavad olema fikseeritud TEENUSE OSUTAJA laos enne veovahendile laadimist. <\/li>\n<li>Frozen food must be stored at a temperature of -18\u00b0C or lower throughout the storage period.<\/li>\n<li>When in transit, the temperature of frozen food may rise by up to 3\u00b0C for short periods.<\/li>\n<li>Kaubad peavad olema pakendatud transpordipakendisse. Kaupade transpordil ilma transpordipakendita sellise riknemise eest, mis oleks olnud \u00e4rahoitav transpordipakendit kasutades, TEENUSE OSUTAJA ei vastuta.  <\/li>\n<\/ul>\n<div><strong>3. Other general terms and conditions:<\/strong><\/div>\n<ul>\n<li>Services not included in the price quote will be charged on an hourly basis or as agreed separately by the parties.<\/li>\n<li>TEENUSE PAKKUJA korrigeerib transpordi hindu iga kuu vastavalt k\u00fctuse hinnalisa koefitsiendile. Hinnalisa arvutatakse l\u00e4htudes Olerex AS hulgim\u00fc\u00fcgihinnast <\/li>\n<li>Prices for services at weekends and on public holidays are agreed separately.<\/li>\n<li>Hinnapakkumus sisaldab inventuuri \u00fcks kord aastas, lisainventuurid lepitakse kokku eraldi. Tootep\u00f5hised laosaldode jooksvad parandused ehk puuduj\u00e4\u00e4gid ja \u00fclej\u00e4\u00e4gid korrigeeritakse laos jooksvalt vastavalt vajadusele ja tasaarveldatakse POOLTE vahel. <\/li>\n<li>The SERVICE PROVIDER will allow the CLIENT access to the goods on the warehouse premises only in exceptional cases, subject to an agreement with the SERVICE PROVIDER, in order to ensure the smooth running of warehouse processes and the safety of persons involved.<\/li>\n<li>Single-use pallets (light wooden pallets) and other single-use items will not be returned by the SERVICE PROVIDER.<\/li>\n<li>The return percentage for original pallets (EUR and FIN) is 90%.<\/li>\n<li>Storage of the CLIENT\u2019s goods takes place in Passive slots, their picking in Active slots.<\/li>\n<li>TEENUSE OSUTAJA m\u00e4\u00e4rab KLIENDI kaubale Aktiivkoha vastavalt aluse t\u00fc\u00fcbile ja k\u00f5rgusele. Aktiivkohta ei sulgeta automaatselt, kui kaubal puudub ajutiselt laoseis ehk aktiivkoha broneering j\u00e4\u00e4b KLIENDI nimele kehtima. Aktiivkoha eest tasub KLIENT TEENUSE OSUTAJALE vastavalt hinnakirjale, kuni KLIENT teavitab TEENUSE OSUTAJAT Aktiivkoha sulgemisest.   <\/li>\n<li>Unless otherwise agreed in the CONTRACT, the SERVICE PROVIDER will be allowed a maximum coefficient of 0.50% of the number of picked rows for picking errors.<\/li>\n<li>Unless otherwise agreed in the CONTRACT, the Reliability of Delivery Rate will be at least 96% of the Electronic Orders sent by the CLIENT on time.<\/li>\n<li>The liability of the SERVICE PROVIDER for exceeding the transport time is limited to three times the amount of the transport charge.<\/li>\n<li>The SERVICE PROVIDER has the right to record and analyse phone calls made by the CLIENT for the purpose of improving customer service and handling claims.<\/li>\n<li>TEENUSE OSUTAJA vastutab kokkulepitud temperatuuri hoidmise eest hoiuruumis (laos v\u00f5i transpordil), mitte kauba enda temperatuuri eest.<\/li>\n<li>V\u00e4\u00e4ramatu j\u00f5ud (force majeure \u2013 nt tulekahju, lumetorm, uputus, vmt) asjaolude esinemisel on TEENUSE OSUTAJAL \u00f5igus m\u00f5istliku aja jooksul probleem lahendada sanktsioonide rakendamiseta koost\u00f6\u00f6s KLIENDIGA. TEENUSE OSUTAJA on kohustatud koheselt klienti informeerima selliste asjaolude ilmnemisel. <\/li>\n<li>Unless otherwise agreed by the Parties, they will be governed by the General Terms and Conditions of the Estonian Logistics and Freight Forwarding Association (ELEA), the ELEA General Terms and Conditions for Road Freight Transport and the ELEA General Terms and Conditions for Storage (http:\/\/www.elea.ee).<\/li>\n<li>Tasu maksmine toimub TEENUSE OSUTAJA poolt esitatava arve alusel vastavalt kokkulepitud maksetingimustele. Kui LEPINGUS ei ole kokkulepitud teisiti, siis tasub KLIENT TEENUSE OSUTAJALE m\u00f6\u00f6dunud kalendrikuu jooksul osutatud teenuste eest j\u00e4rgneva kuu 7 kuup\u00e4evaks. T\u00e4htaegselt tasumata summalt tasub KLIENT viivist 0,15% p\u00e4evas.  <\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-6123\" aria-expanded=\"false\">Part 3<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-6123\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-6123\" tabindex=\"0\" hidden=\"hidden\"><div>\n<div><strong>1. General terms and conditions of reception of goods:<\/strong><\/div>\n<ul>\n<li>Reception of goods is subject to the existence of Product Cards in the information system of the SERVICE PROVIDER, which have been sent at least 24 hours before the arrival of the goods using the form provided by the SERVICE PROVIDER.<\/li>\n<li>The SERVICE PROVIDER will make changes to the data of the Product Cards by no later than within 24 hours after receiving the corresponding notification from the CLIENT.<\/li>\n<li>Kauba saabumise detailne teatis, Vastuv\u00f5tukorraldus, tuleb saata tarne-eelsel p\u00e4eval hiljemalt 16:00 l\u00e4bi TEENUSE OSUTAJA veebikeskkonna net.nordnet.ee v\u00f5i muud elektroonilist andmesidekanalit pidi (Edisoft vms).<\/li>\n<li>In the absence of an acceptance request and\/or other accompanying documents, or in the case of non-compliance of the goods with the legislation, the goods will not be unloaded by the SERVICE PROVIDER.<\/li>\n<li>Saabunud kaubale tellimuste vastuv\u00f5tmise v\u00f5imaldab TEENUSE PAKKUJA j\u00e4rgmise t\u00f6\u00f6p\u00e4eva jooksul juhul, kui kaubaks ei ole erikaalu kaup v\u00f5i kaup ei vaja \u00fcmbert\u00f5stmist selliselt, et vastu v\u00f5ttes oleks \u00fcks kaubaartikkel \u00fche kaubaaluse kohta.<\/li>\n<li>Erandkorras v\u00f5imaldab TEENUSE PAKKUJA tellimuste vastuv\u00f5tu kauba saabumise p\u00e4eval, kui TEENUSE PAKKUJA muude tegevuste maht seda v\u00f5imaldab ja KLIENT on sellest oma kliendihaldurit aegsasti teavitanud (kiirvastuv\u00f5tt).<\/li>\n<li>Also, the arrived goods must comply with the specified temperature, the core temperature of frozen goods must be at least -18\u00b0C at the time of their reception, while the core temperature of chilled goods must be between 0&#8230;+6\u00b0C. In the event of temperature non-compliance, the SERVICE PROVIDER has the right to refuse to accept the goods.<\/li>\n<li>Goods arriving on plastic pallets will be transferred by the SERVICE PROVIDER to a wooden pallet according to the price list (pallet price + rearrangement \/ additional lifting).<\/li>\n<li>The SERVICE PROVIDER will send the CLIENT an electronic receipt of the goods after completion of the reception process and entry into the information system.<\/li>\n<\/ul>\n<\/div>\n<div><strong>2. General terms and conditions of ordering, dispatch and transport of goods:<\/strong><\/div>\n<ul>\n<li>TEENUSE OSUTAJA v\u00f5tab kauba ja Elektroonsed tellimused vastu igal t\u00f6\u00f6p\u00e4eval 8.30-16.00 ning tarnib kaubad eelnevalt saabunud Elektroonse tellimuse alusel vastavalt kokkulepitud Veograafikule. Riigip\u00fcha eelsel p\u00e4eval l\u00e4htutakse Eesti Vabariigis kehtivast seadusest v\u00f5i eelnevalt TEENUSE OSUTAJA poolt saadetud teatisest. <\/li>\n<li>Acceptance of goods orders (if the goods are to be taken to a delivery point using the SERVICE PROVIDER\u2019s transport) is subject to the existence of the detailed information about the delivery points in the information system of the SERVICE PROVIDER, which have been sent at least 24 hours before the issuing of the goods using the form provided by the SERVICE PROVIDER.<\/li>\n<li>Orders for the goods to be delivered in accordance with the Transport Schedule or with collection must be submitted electronically by no later than 16:00 on the business day preceding the delivery day. <\/li>\n<li>Kauba tellimise tingimused Veograafiku-v\u00e4liseks tarneks tuleb eelnevalt koosk\u00f5lastada TEENUSE OSUTAJAGA ning seej\u00e4rel esitada elektroonselt tarnele eelneval t\u00f6\u00f6p\u00e4eval hiljemalt kl 15:00ks, juhul kui kaup toimetatakse tarnepunkti TEENUSE OSUTAJA transpordiga. Veograafikus mitte fikseeritud tarnekohtadele kehtestatakse erihind KLIENDIGA kokkuleppel. <\/li>\n<li>The SERVICE PROVIDER delivers the goods between 8:00 and 18:00, whereby the SERVICE PROVIDER is subject to the restrictions set by the Tallinn City Government for deliveries of goods in the Old Town of Tallinn.<\/li>\n<li>In the case of the Cross Docking (CD) service, the goods (in the case of a crate-based service, the crates) arriving at the SERVICE PROVIDER\u2019s warehouse must be as follows:\n<ul>\n<li>with destination labelling and accompanied by delivery notes; <\/li>\n<li>the pallets must be stacked with only one client\u2019s goods and they cannot be distributed across different pallets;<\/li>\n<li>saabuma lattu hiljemalt kl 18:00 tarne-eelsel p\u00e4eval.<\/li>\n<\/ul>\n<\/li>\n<li>Tallinna piirkonna II ringi maksimaalne kauba kaal v\u00f5ib olla 150 kg. Suurema kaalu puhul lepitakse KLIENDIGA kokku eritasu. <\/li>\n<li>Unless otherwise agreed with the CLIENT, the goods are issued on the FEFO (First Expiry First Out) basis.<\/li>\n<li>Kauba \u00fcleandmine toimub eelistatult elektroonse kinnitusega (allkirjastatud dokumentide arhiveerimine Avadoci pilvearhiivi). Paberdokumentidega \u00fcleandmisel on TEENUSE OSUTAJAL \u00f5igus rakendada lisatasusid. <\/li>\n<li>Tarnepunktides kehtivad kauba \u00fcleandmisel j\u00e4rgmised tingimused. Loetletud tingimuste mitte t\u00e4itmisel on TEENUSE OSUTAJAL \u00f5igus rakendada lisatasusid.\n<ul>\n<li>the goods unloading and inspection time is limited to a maximum of 15 minutes for pallet handovers and 5 minutes for crate handovers; <\/li>\n<li>for pallet handovers, the vehicle must have access to the loading bridge;<\/li>\n<li>for crate handovers, it must be possible to park the vehicle within a maximum radius of 10 metres from the reception point;<\/li>\n<li>when moving the goods on a trolley, it must be possible to bring the goods in via a ramp;<\/li>\n<li>when taking the goods to higher floors, it must be possible to use a lift.<\/li>\n<\/ul>\n<\/li>\n<li>Kui kaup antakse \u00fcle vedajale, mis ei ole TEENUSE OSUTAJA poolt ekspedeeritud, l\u00e4heb kauba materiaalne vastutus \u00fcle hetkest, kui kaup on vedaja veovahendile laetud. K\u00f5ik mittevastavused (mittevastav temperatuur, kaup katki jms.) peavad olema fikseeritud TEENUSE OSUTAJA laos enne veovahendile laadimist. <\/li>\n<li>Frozen food must be stored at a temperature of -18\u00b0C or lower throughout the storage period.<\/li>\n<li>When in transit, the temperature of frozen food may rise by up to 3\u00b0C for short periods.<\/li>\n<li>Kaubad peavad olema pakendatud transpordipakendisse. Kaupade transpordil ilma transpordipakendita sellise riknemise eest, mis oleks olnud \u00e4rahoitav transpordipakendit kasutades, TEENUSE OSUTAJA ei vastuta.  <\/li>\n<\/ul>\n<div><strong>3. Other general terms and conditions:<\/strong><\/div>\n<ul>\n<li>Services not included in the price quote will be charged on an hourly basis or as agreed separately by the parties.<\/li>\n<li>TEENUSE PAKKUJA korrigeerib transpordi hindu iga kuu vastavalt k\u00fctuse hinnalisa koefitsiendile. Hinnalisa arvutatakse l\u00e4htudes Olerex AS hulgim\u00fc\u00fcgihinnast <\/li>\n<li>Prices for services at weekends and on public holidays are agreed separately.<\/li>\n<li>Hinnapakkumus sisaldab inventuuri \u00fcks kord aastas, lisainventuurid lepitakse kokku eraldi. Tootep\u00f5hised laosaldode jooksvad parandused ehk puuduj\u00e4\u00e4gid ja \u00fclej\u00e4\u00e4gid korrigeeritakse laos jooksvalt vastavalt vajadusele ja tasaarveldatakse POOLTE vahel. <\/li>\n<li>The SERVICE PROVIDER will allow the CLIENT access to the goods on the warehouse premises only in exceptional cases, subject to an agreement with the SERVICE PROVIDER, in order to ensure the smooth running of warehouse processes and the safety of persons involved.<\/li>\n<li>Single-use pallets (light wooden pallets) and other single-use items will not be returned by the SERVICE PROVIDER.<\/li>\n<li>The return percentage for original pallets (EUR and FIN) is 90%.<\/li>\n<li>Storage of the CLIENT\u2019s goods takes place in Passive slots, their picking in Active slots.<\/li>\n<li>TEENUSE OSUTAJA m\u00e4\u00e4rab KLIENDI kaubale Aktiivkoha vastavalt aluse t\u00fc\u00fcbile ja k\u00f5rgusele. Aktiivkohta ei sulgeta automaatselt, kui kaubal puudub ajutiselt laoseis ehk aktiivkoha broneering j\u00e4\u00e4b KLIENDI nimele kehtima. Aktiivkoha eest tasub KLIENT TEENUSE OSUTAJALE vastavalt hinnakirjale, kuni KLIENT teavitab TEENUSE OSUTAJAT Aktiivkoha sulgemisest.   <\/li>\n<li>Unless otherwise agreed in the CONTRACT, the SERVICE PROVIDER will be allowed a maximum coefficient of 0.50% of the number of picked rows for picking errors.<\/li>\n<li>Unless otherwise agreed in the CONTRACT, the Reliability of Delivery Rate will be at least 96% of the Electronic Orders sent by the CLIENT on time.<\/li>\n<li>The liability of the SERVICE PROVIDER for exceeding the transport time is limited to three times the amount of the transport charge.<\/li>\n<li>The SERVICE PROVIDER has the right to record and analyse phone calls made by the CLIENT for the purpose of improving customer service and handling claims.<\/li>\n<li>TEENUSE OSUTAJA vastutab kokkulepitud temperatuuri hoidmise eest hoiuruumis (laos v\u00f5i transpordil), mitte kauba enda temperatuuri eest.<\/li>\n<li>V\u00e4\u00e4ramatu j\u00f5ud (force majeure \u2013 nt tulekahju, lumetorm, uputus, vmt) asjaolude esinemisel on TEENUSE OSUTAJAL \u00f5igus m\u00f5istliku aja jooksul probleem lahendada sanktsioonide rakendamiseta koost\u00f6\u00f6s KLIENDIGA. TEENUSE OSUTAJA on kohustatud koheselt klienti informeerima selliste asjaolude ilmnemisel. <\/li>\n<li>Unless otherwise agreed by the Parties, they will be governed by the General Terms and Conditions of the Estonian Logistics and Freight Forwarding Association (ELEA), the ELEA General Terms and Conditions for Road Freight Transport and the ELEA General Terms and Conditions for Storage (http:\/\/www.elea.ee).<\/li>\n<li>Tasu maksmine toimub TEENUSE OSUTAJA poolt esitatava arve alusel vastavalt kokkulepitud maksetingimustele. Kui LEPINGUS ei ole kokkulepitud teisiti, siis tasub KLIENT TEENUSE OSUTAJALE m\u00f6\u00f6dunud kalendrikuu jooksul osutatud teenuste eest j\u00e4rgneva kuu 7 kuup\u00e4evaks. T\u00e4htaegselt tasumata summalt tasub KLIENT viivist 0,15% p\u00e4evas.  <\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Part 1 Part 2 Part 3 Part 1 1. General terms and conditions of reception of goods: Reception of goods is subject to the existence of Product Cards in the information system of the SERVICE PROVIDER, which [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2433","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nordnet.ee\/en\/wp-json\/wp\/v2\/pages\/2433","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nordnet.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nordnet.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nordnet.ee\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nordnet.ee\/en\/wp-json\/wp\/v2\/comments?post=2433"}],"version-history":[{"count":3,"href":"https:\/\/www.nordnet.ee\/en\/wp-json\/wp\/v2\/pages\/2433\/revisions"}],"predecessor-version":[{"id":2638,"href":"https:\/\/www.nordnet.ee\/en\/wp-json\/wp\/v2\/pages\/2433\/revisions\/2638"}],"wp:attachment":[{"href":"https:\/\/www.nordnet.ee\/en\/wp-json\/wp\/v2\/media?parent=2433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}